Answer: Yes, we are "Digital Imaging Inspection Experts". We are a leading manufacturer, specializing in the design, research and development, and production of advanced and personalized X-ray inspection systems. Our capabilities include independently developing mechanical structures, protective lead rooms and core software systems.

Answer: Our company's address is: First Industrial Park, Luzhi Town, Wuzhong District, Suzhou City, Jiangsu Province, China. We warmly welcome customers and partners from all over the world to visit our company for on-site inspection. Please contact our sales team at sales@dothing.cn to make an appointment.

Answer: We hold multiple key industry and quality certifications, which prove our technical strength.

It complies with standards such as NB/T47013, AMSE V (American Society of Device Engineers Standard), and GBZ117-2015

Radiation permit

CE certification

ISO9001:2015 Quality Management System Certification

National High-tech Enterprise

Software enterprises in Jiangsu Province

Answer: Yes. Technological innovation is at the core of our business. We have a comprehensive portfolio of intellectual property rights, including

Eight invention patents

74 utility model patents

Five software Copyrights

Answer: The factory building covers an area of 2,000 square meters. Our company has a history of 19 years and 36 years of profound industry experience, and possesses mature and powerful production capabilities. To date, we have successfully manufactured and delivered over 600 sets of advanced detection systems, serving more than 500 customers, including Fortune 500 companies and listed companies. Among them, over 25 sets of equipment have been exported to the international market.

Answer: We support the standard international payment method, T/T (telegraphic transfer). The specific terms will be finally determined in the sales contract.

Answer: The delivery time depends on the project, as most of our systems are customized. For reference, a typical automated system usually takes 3 to 4 months from receiving the advance payment to delivery. We support all major international transportation methods (such as sea and air), and will arrange logistics according to the customer's location and project requirements.

Answer: Yes, as an experienced exporter, we will provide a complete set of customs clearance documents, including commercial invoices, packing lists, bills of lading/air waybills, and the required certificates of origin, etc.

Answer: Yes. "Personalized solutions" are precisely our forte. We are experts in designing "non-standard" systems to meet the unique needs of our clients. We will provide all necessary special packaging to ensure the safety of international transportation.

Answer: We offer global customers a fast, comprehensive and standardized after-sales service policy.

Quick Response: We offer 7x24-hour free consultation service. For any equipment failure report, we guarantee to provide a technical response within 2 hours and immediately activate the remote diagnostic program.

Technical support: Our system supports remote diagnosis. The vast majority of software and parameter issues can be quickly resolved through the network. If on-site support is required, we will immediately negotiate with you to arrange the schedules of engineers and spare parts.

Warranty period: Our equipment is provided with a standard one-year warranty period (from the date when both parties sign the final acceptance report).

Warranty content: During the warranty period, for any defects or damages caused by the quality of the equipment itself, Daoqing Technology will be responsible for free repair and replacement of parts.

Answer: You can contact our team through the following channels

Customer service hotline: 0512-67508551

Email: sales@dothing.cn

Website: www.dothing.cn Chinese

www.dothingxray.com English

Answer: Our pricing is based on specific technical solutions, component configurations and the degree of customization. We don't have a standard discount policy. However, the project price will be directly negotiated with you by our sales team based on the total range of supply.

Answer: Service period: We offer a standard one-year warranty period, calculated from the date when both parties sign the final acceptance report

Service scope: We offer lifetime technical support. This includes 7x24-hour free consultation service, as well as lifetime spare parts supply and maintenance services at discounted prices after the warranty period.